Welcome to NV Fit (“we”, “our”, “us”), an Australian-based eCommerce store offering women’s activewear. By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”).
These Terms are governed by the laws of Australia and comply with the Australian Consumer Law (ACL). Nothing in these Terms excludes your rights under the ACL.
We aim to ensure all product descriptions, images, and pricing are accurate. However, slight variations may occur.
We reserve the right to:
Order confirmation emails do not constitute final acceptance of your order.
All prices are listed in Australian Dollars (AUD) and include GST (where applicable).
Payment must be made in full at checkout using the available payment methods.
We aim to dispatch orders promptly. Delivery timeframes are estimates only and may vary due to external factors.
We are not responsible for delays caused by shipping carriers.
At NV Fit, we want you to love your purchase. If something isn’t quite right, please review the following:
We understand that choosing the right size online can be tricky.
If your item does not fit, you may return it within 14 days of delivery, provided that:
Eligible outcomes:
Please note:
Items marked as Sale, Clearance, or Final Sale are not eligible for return or exchange unless deemed faulty.
Please choose carefully when purchasing these items.
If you receive a faulty item or an incorrect product, we sincerely apologise.
Please contact us within 7 days of receiving your order and provide:
We will assess the issue and provide a remedy in accordance with the Australian Consumer Law, which may include:
Return postage costs for faulty or incorrect items will be covered by NV Fit.
To initiate a return:
Once received and inspected, your exchange, store credit, or refund (if applicable) will be processed within 5 business days.
Approved refunds will be issued to your original payment method.
Please allow 3–10 business days for funds to appear in your account depending on your payment provider.
Under the Australian Consumer Law, you are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage.
These rights cannot be excluded and apply in addition to our returns policy.
All content on the NV Fit website, including images, logos, designs, and text, is the property of NV Fit and may not be reproduced without written permission.
To the maximum extent permitted by law, NV Fit is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Your personal information is collected and handled in accordance with our Privacy Policy.
We reserve the right to update these Terms at any time. Updates will take effect immediately upon publication on our website.
For any questions regarding these Terms & Conditions, please contact us:
Email: info@nvfit.com.au
